Testimonial
Anna Hut

eGumball has accomplished a lot for me !

Ashley was fantastic! I had questions about different things and she helped me right then and there. She corrected things that I requested and overall got everything up and running. The whole eGumball team has been great and have accomplished a lot!

Larry - Covina, CA

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

I learned how it all works

Aarionna was very helpful today! I really liked that she explained how everything works in a way that I was able to understand. She was patient and very clear when reviewing services with me. I learned so much that I didn't know before about optimization. I feel better after understanding how it all works on my account.

Daniel - Clermont, FL

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

Great!

Marco was so thorough and great. He verified my business information and confirmed keywords today. He explained how the process is going to look like moving forward and it was really helpful!

Jake - Blue Springs, MO

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

Out with the old in with the new!

I really like that eGumball is taking care of my old business address online. That is exactly why I signed up! Temeca was great and went over all the business information to make sure eGumball will promote the current name address and phone number. No complaints everything is working out well!

Tim - Wheat Ridge, CO

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

GREAT team effort

eGumball's team has been very good to me! I renewed services again and Sam and Lynne made the whole process smooth and easy. Everything was facilitated more effectively!

Deborah - Purchase, NY

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

Thank you eGumball team

I am a busy business owner and I really like that eGumball's team is persistent. I may not be able to respond at times but the team makes it possible for later contact. I finally learned how to navigate through the site eGumball made for me. Thank you Jeanie for being very helpful

Sharie - Rocky River, OH

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

Pleased with eGumball

I've been pleased with the interest and support of eGumball in setting up a program to help me promote my music and photography. Jay has been most helpful in listening and understanding my situation as a small company with limited funds. I feel we are on the right track now and I'm looking forward to working with you. Danielle has also been very helpful and patient as we talked about the overall possibilities.

Dianne - Arbor, MI

View full review
Reason of review:
Good customer service
Testimonial
Anonymous
map-marker Sarasota, Florida

Riley Taxi Sarasota fl

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

From the first call this is one of the best people to work with in setting up all your need to drive more clients to you . As we are in the network age and almost all have take time to look on the net for what they are looking for it is time. To get started the fast and easy way this is one of your best tools you can use and they are the best one out there to fill all your needs they take the time that you need to understand and answer every thing that you need so that you can grow your biz. .

To all at Egumball thank you for all the hard work you are doing and keep up the great work

yours truly

Riley Edson

View full review
Reason of review:
Good customer service
Sarahelizabeth Egx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Total Scam - Don't use EGUMBALL

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I recently wrote a review indicating what a scam this company is. Of course, they contacted me begging me to remove the review and vowing to step it up and address my issues with the fact that they do nothing and that the company is a bait and switch scam.

They say that they will optimize SEO for your company's web presence with google and google +. I revised my review and truly HAVEN'T HEARD FROM THEM SINCE despite my repeated attempts to contact them Just do yourself a favor and PASS when their unsolicited call comes SAVE your money!

Egumball Reply:
This service is currently working with the customer to resolve their concerns and answer any questions they may have. As the customer knows, there are two different suite numbers that their business is listed under online. This has negatively affected the overall trust score of their listing, and is taking time for this service to correct. However, this service is working daily on continuing to clean up citations to improve the customer’s ranking. This is a slow process, and this service understands the customer’s frustrations, but is working daily to improve the account.

The customer has also received phone calls from competitors and has been told false or misleading information regarding their business listing. The customer was misinformed by competitors who said that the customer’s website is not mobile friendly, that their Google+ page is not verified and will be removed, and that their address is displayed incorrectly. This is not correct, but has caused the customer to be justifiably concerned and worried about their account. Each of these issues is being addressed currently with the client, and the customer has been reassured that using this service will continue to increase the consistency of their business information online. Also, this service has informed the customer that their account, is in fact, improving and making progress.

This service will continue to correspond with the customer and will provide any necessary information to them. This service would appreciate more time to speak with the customer directly, and hopes communication between them is strengthened. It is this service’s hopes that these differences can be fully resolved. The customer may continue to contact this service regarding their account at (800) 890-8940 Monday-Friday 7:30-3:30 PST.
View full review
Cons:
  • No results
  • No customer sevice
Reason of review:
Poor customer service
Loss:
$1780
Preferred solution:

Full refund

1 comment
Guest

Pursuant to Pissed Consumer subpoena policy: Please take notice that eGumball, Inc. (“eGumball”) has initiated an action in the Superior Court of California, County of Orange, case number 30-2015-****3142-CU-DF-CJC, due to allegedly false statements posted on Pissed Consumer and other websites regarding eGumball.

eGumballhas served a subpoena on Opinion Corp., the company that owns and operates this website, for information pertaining to the author of this review. The subpoena was domesticated in Nevada, Opinion Corp.’s state of incorporation, in the District Court of Clark County, State of Nevada, Case Number A-15-72****-C.

You may have a right to file and serve a response to the subpoena anonymously. If you intend to file and serve a response, please do so, or notify us of your intent to do so, on or beforeDecember 15, 2015, by emailing Lanza & Smith’s attorneys at info@***.com, or by facsimile to (949) 221-****.

Testimonial
Anna Hut

Sam Provided Excellent Service!

I would like to thank Sam for helping me with my billing issue. He was professional and efficient.

I'm thankful I received his excellent service skills when I needed help.

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

Wow, Stephen helped my business move forward quickly!

Stephen is who you want to work with! He is wonderful at following up with me. He is polite, knowledgeable, and made sure to expedite my business through the activation process.

Mark S - Village of Clarkston, MI

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

110% Customer Satisfaction

Traci was 110%, really polite with getting my service back up and running. She did not keep me on hold for extended period of time. Every time I call in the future I will deal/request for Traci. My time was not wasted and my concerns was address immediately. Getting right to the point without hesitation. I Learn when somebody once to get something done; Traci is the person to ask for. Call ended 110% customer satisfaction. I will recommend eGumball and Traci to all friends and family. Traci deserve 10 STARS!!

Larry - Niles, IL

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

I appriciate Ashley's kindness

Ashley was incredibly easy to talk to considering I didn't have much knowledge of the service. She helped me understand what will occur next. I look forward to what is in store for my business in the future.

Cory M - Hays, KS

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

Rosanna showed me the way

Rosanna was wonderful when I spoke with her! I am NOT computer savvy and of course my computer was acting up when I spoke with her. Rosanna took her time with me and walked me through the process she needed me to complete. It only took a few minutes, but I appreciated her upmost professionalism.

Tina D - Wappingers Falls, NY

View full review
Reason of review:
Good customer service
Testimonial
Anna Hut

Ashley helped me get my campaign started

I would like to thank Ashley for verifying all my business information and helping me get through the beginning stages of my campaign. I look forward to the future for my business and my continuing relationship with eGumball.

Gene C - Richfield Springs, NY

View full review
Reason of review:
Good customer service