Egumball

Chris has provided amazing customer service! I am one busy business owner and the best way to communicate with me is via email.

Thank you eGumball for understanding this! Chris especially has responded promptly and efficiently with answers to all my questions. If I email a question I literally get an answer right away!

Awesome customer service eGumball and thank you for making me a happy customer!

Angela - Temecula, CA

Jeanie is the best customer service representative that I have ever worked with! She is cleaning up all the garbage out there online on my business name & address.

She explained a lot of things to me and was very nurturing, empathetic & understanding of my feelings. Thank you Jeanie for all that you did today

Calleros - Mission Viejo, Ca

eGumball has all the right energy! I rate Chris all 5 stars because his energy is great!

He did an amazing job grounding me & reassuring me today. Everyone at eGumball is very nice and I appreciate all of you

Denise - Winnipeg, MB

Every phone call that I have with Aleyce goes very well. She helps me with everything!

Every time I leave a message she returns my calls immediately and answers her phone every time I contact her directly.

She has great follow up and I really appreciate all the help and work she does for me!

Joseph - Raleigh, NC

I see that people are calling my business so that is a good sign! Ashley is very friendly and has helped me understand what is happening with my online marketing. Thank you Ashley

Tom - Granger, IN

I am number one on Google Maps thanks to eGumball for 3 years in a row now! I am so happy!

eGumball really knows how to get the job done! I spoke with Chris today & I didn't even need to explain myself a lot because he knew exactly what I was talking about and got it fixed right away while I was on the phone. You guys are so amazing and I am never going to change companies because you guys have me ranking number one on all my keywords on Google. I am cool with you guys!

Thank you!

Debbie - Oshkosh, WI

My service call with Aleyce was wonderful. We resolved everything before 6pm.

I had issues with Google pages prior to eGumball and she was very patient & waited for us to get emails and passwords in order to fix this.

Thank you guys so much for resolving!

Odalys - Miami, Fl

My phone call with Temeca went very well! She is so thorough & professional.

We were trying to get access to my verified Google My Business listing and she guided me through the process. She made a couple of phone calls to Google & we gained access to my listing. I am happy she resolved this within the hour & she helped me understand why we were having problems with our Google My Business listing. She took care of all!

That is amazing customer service.

Thank you Temeca!

Mindy - Canton, Ga

Ashley the customer service rep was amazing. She helped me change out some photos for my business website.

She was really kind and patient during the phone call. Her customer service is superb! I wish I could work with her all the time!

Thank you Ashley for showing me how all this works.

Lisa - Delray Beach, FL

I had eGumball for 6 years and then parted ways and realized I just made a huge mistake. I signed back up and Jeanie made sure my account was on the right track!

I commend Jeanie for being patient with me as I am not tech savvy.

She reassured me that my online marketing is going in the right direction.

Mike - Milan, IL

Jeanie helped me log onto my desktop computer where she was able to guide me onto the egumball site and into my control panel. She got me set up real good and it was a great learning experience because I am not computer savvy. I am really really happy to have eGumball!

John - Praireville, LA

Ashley was extraordinary! She went above and beyond with answering our questions in detail and helping us.

Everyone at eGumball always provides good customer service. Ashley was very thorough with providing us information, so thorough that we fully understand how Google, for example, works regarding its policies and how they work. We like that she is very patient and very knowledgeable when answering our rather silly or difficult questions. She referred us to different websites were we could refer to this information if we ever forgot or needed a refresher.

She took the time to explain in detail some concerns that we had with a kind attitude and again knowledgeable state of mind. Also we love the dashboard because it is easy to follow and easy to modify any information that may be incorrect or if we just want to do an update. When we call to ask a question, there’s always someone that answers the phone and provides us well explained information. We don’t have to schedule an appointment to get help, unlike other companies.

The representatives are always so cheerful and willing to help. Every time we call, we always learn something interesting. We thank Ashley for helping us improve how we market our business and how we go about marketing it on the internet. Thank you all at eGumball for being so thorough, kind and always being so helpful!

Thank you , Dr. Choby’s Office

Mary Ann - Vienna, VA

eGumball is the EASIEST company to work with! The website is so easy to use as well !

Jeanie is so wonderful she got the Doc and I to all be on the same page and she explained the whole process in a way that each of us could understand. I also learned the my Google Plus page is pretty easy to use and our happy customers can leave an easy review on that page. The best part of eGumball is that all my questions are answered right away! You get a point of contact!

eGumball answers the phone immediately! And also personable reps to work with! I have had such a great experience and I am truly excited about working with eGumball as they have made everything so simple for us.

Thank you so much Jeanie and eGumball!

Sharon - Sycamore, IL

eGumball keeps my listing, in the rankings, along with my competitors. This service is more of a reminder of the importance of getting more Google reviews to help our listing even more, and Jeanie sent me an updated link to email to my customers.

Jeanie is personable, knowledgeable, and helpful.!

I had a friend who has a nice web site but had too much other stuff interfering with his listing with Google, I wanted his business to do better, so I referred him to EGumball.

Valerie - Jacksonville, FL