Egumball
Reviews and Complaints

Terrible company .. Bait and Switch comes to mind.

I was told my company would appear on the first page of Google as well as be evident in the map that comes up on the first page when entering a search criteria of "property management" or "property manager" Its been 8 + month's and not only does my company NOT appear on the first page I am not even sure if it comes up on any Google search. The analytic's that Maria keeps sending mean nothing to me and do not reflect, in my opinion, any work that Egumball has supposedly done. I am being told (only when I ask, otherwise I am NEVER contacted) that "we are working on it" 8 MONTHS? In 8 month's you can't fix a few phone numbers that you [egumball] say are incorrect.

8 month's of me paying 179$ per month! Just today this is what Maria wrote : "We can list your other active numbers in directories as long as your main line is listed as the primary contact number for each listing." Are you kidding 8 month's later and she is just thinking about maybe doing this??? Why wasn't this done right at start up?

What is the delay? I'm simply dumbfounded.

I recently wrote a review indicating what a scam this company is. Of course, they contacted me begging me to remove the review and vowing to step it up and address my issues with the fact that they do nothing and that the company is a bait and switch scam.

They say that they will optimize SEO for your company's web presence with google and google +. I revised my review and truly HAVEN'T HEARD FROM THEM SINCE despite my repeated attempts to contact them Just do yourself a favor and PASS when their unsolicited call comes SAVE your money!

THIS COMPANY IS A BIG SCAM...EGUMBAL DOESNT DELIVER WHAT THEY PROMISE...WITHIN 4 MONTHS OF HAVING THEIR SERVICE I RECEIVED ONLY 46 HITS TO MY WEBSITE...WHEN THEY PROMISED ME THAT THEY WERE LIKE YEXT ON STEROIDS...THEN WHEN YOU CALL NO ONE ANSWERS THE PHONES...WHEN I TREID TO CANCEL THEY HAVE YOU GOING THROUGH *** AND HOT WATER...I DIDNT GET HALF OF THE THINGS THEY PROMISED...IF YOU ARE INTERESTED...DONT SIGN UP WITH THEM...ALL THEY CARE ABOUT IS GETTING YOU TO SIGN UP TO TAKE MONEY OUT OF YOUR ACCOUNT. I AM REPORTING THEM EVERYWHERE...$149 A MONTH FOR *** IS WHAT IT IS...DONT DO IT!!

Dear PISSED Consumer’s

Watch out for E Gumball as they MAKE PROMISES THAT NEVER HAPPEN!!!

In July 2014, I signed up with E Gumball to not only be located on Google maps listing but to be #1 on Google Maps listing within 60 days. They are also supposed to manage my GOOGLE PLACES PAGE, but nothing ever gets posted or managed.

Today is November 24, 2014, and Jemar Contracting, llc. does not even appear on the maps listing in Google for Philadelphia PA. I spoke with customer service of E GUMBALL 2 months ago to discuss this lack of action on their promise, and they promised to refund two months of service. ANOTHER PROMISE THAT WAS NOT DELIVERED!!!

As a business we are spending $299.00 per month for ZERO SERVICE AND / OR ACTIONS from E GUMBALL.

We are organically ranked #1 for Commercial Roofing Philadelphia PA, but E GUMBALL cannot get us placed on the maps listing of Google. For some reason they also have ZERO time to manage my Google Places page, Again AS PROMISED

I am *** for signing a contract with this company and I intend on helping every business not make the same *** MISTAKE that I made.

STAY AWAY FROM E GUMBALL!!!

If E GUMBALL Calls your organization, HANG UP THE PHONE!!!

I was approached to put my business online with egumball. Their salesman was claimed that my business would recieve more attention from online viewers with the website they would set up for my company.

The website SUCKED! It was a simple template with the company name and pictures we had provided them. As far as the search engine optimization, the site didn't go up much in rank until i had called them and they had to "reset" their network. And it happened repeatedly.

So we cancelled their sevice and they still want to be paid for the 3 months left in our customers' contract no matter how unsatisfied we are.

Now, we use another service that's 10 times better and we're even paying less. Go figure.

These folks call our office quite literally 5-10 times a day. Their robo-dialer is at best misleading, making it sound like they are a partner with Google, when, fact, they are a third party company calling you to solicit their services. Not only do they spoof a Lafayette Louisiana number when they are in CA, but they are just generally sketchy.

Sick of the repeated calls, today I finally pressed one to speak to an agent. A woman picked up and I asked her if she could identify the company she was calling from. She quite literally said, "*** no," and hung up. Awesome.

Not 10 minutes later, another call from the same robo-dialer. I pressed one again and was transferred to a man who identified himself as Ryan. Ryan asked me, "Do you actually own this business or are you just a receptionist?" Yay! Sexism. Killing it with the first impressions, Ryan. Anyway, after a little back and forth, Ryan said he was calling from eGumball, Inc. I told him his business calls us constantly, all day, every day and it's incredibly frustrating. I told him I'm at the point of complaining to Google, to which Ryan said, "Good luck with that. You'll never get through to anybody at Google." What an awesome thing to say about the service of your "partner"! Ryan continued by telling me that even if I could get through to Google, there's nothing they could do. I confirmed Ryan's name and asked him for an identification number or department- he said he didn't have one. I said, "So, how would someone find you? Are you the only Ryan in the whole company?" He paused and said, "Actually, no Ryans work here" and hung up on me.

Now armed with the name of this awful company, I did some Google research and it looks like I'm far from the only upset person (Google EGumball + scam to see what I mean). Anyway, I got their corporate phone number, called, and asked to speak to someone in authority. The guy who answered the phone, Jose, asked why I was calling. I explained. He said he could take down my complaint. He did and was apologetic, but he said, "You know, that's just like, that's their sales tactic." Lovely.

If I get a single call from this company again, I will be reporting them to the FTC and state Attorney General. What absolutely horrific business practices. I don't know about you, but I have a general policy that I don't do business with folks who lie and misrepresent themselves straight out the gate.

My uncle has started a company that is doing the same type of business so I decided not to use their services anymore.

Today March 2, 2015 I called egumball to cancel my service and told them to stop deducting money from my checking account ...

they told me that I could not do that over the phone and that I would have to do it in a email to their billing department and then their billing department sent me a automated email saying "someone from customer support would be in contact with me shortly."

Let's hope this transition goes smoothly or I will post agin if I am not happy with the outcome.

My company was solicited by an eGumBall sales associate seeking to sell the company a higher ranking on Google Local listing. This employee represented that eGumBall was an affiliate of Google and had the ability to increase the firm’s profile on its Google Local listing.

I believed that this would be good for busniess, and signed up with egumball. After months of "service" and an initial payment of $159.00, followed by monthly payments of $244.00, THERE WAS NO WORK DONE ON MY FILE.

If something similar has happened to you, please contact this email address so that we may share our stories: mistermcdonald798@***.com

eGumball promised that I would have a #1 ranking on google within 30 days in all the zip codes I registered with them. I was able to put in 15 zip codes for "FREE".

In my primary zip code I reached a rank of 3rd. In the other 14 zip codes, nothing. To make matters worse, I signed a 6 month contract. After 6 months I decided not to renew the service.

However my card got charged for another month. I tried to ontact them but got no answer. So I went to my bank and had the card nmber changed. Then I start getting calls and emails from them saying that I owe them money because they were unable to charge my card.

I finally was able to get through to someone and they stated that I need to cancel in writing and that it was in the fine print on the contract, and that I would be liable for all charges incurred prior to the cancel in writing. I sent off a letter right away. However, I refuse to PAY what the say I owe them. I had a 6 month contract, and ended up paying for 7 months.

They are not getting another dime out of me for their *** service. It has been several months since they sent me an invoice, so I am hoping they forgot, and it does not matter, because I will never pay them.

egumballs representative or sales woman ignored me when I told her I had a hearing loss (certified by Oregon's Department of Human Services....I said...I need to see this in writing because I cannot understand what you are saying...after 3 moths, I stopped payment on my credit card but they are saying that I agreed to their contract...They have not included me on over 50 websites...I guess they are too busy to respond to emails and phone calls...They are very scarry with very aggressive sales people and I will never try to work with them again...i HAVE LOST FAITH IN THEIR ABILITY TO HELP ME.

Egumball promised to put my business to the first page of Google. They promised to manages online marketing such as Google, Google+... After months I found out they put a somebodyelse video to my Google+.

I just open my business and I want to have someone to help me. Unlucky I've hired egumball, after 5 months they charged to my credit card, there Is Nothing appeared on Google, Not even second page.

Do not waste your time and money to this company. They are a big liars.

I want to get my money back. If someone know how, please let me know.

Don't waste your money. Have been paying 150+ for six months.

Still not appearing on any search engines. Egumball says that in order to see my business you must click on a map. REALLY? They claim to be with Google.

NOT! Bunch of crooks. In a town of 36000 six other shops appear and not mine. We have been in business for over 25 years and some of these places have been around for less than a year.

One is closed! What a joke.

Was skeptical about the service, but they convinced me that they were legit with high pressure tactics and non stop phone calls. Phone calls have stopped, but not the charges to my credit card.

I signed with the company 6 months ago for 1 year contract, company representative keep calling to sign with them and watch how my business will go up sharply. to boost my new business i finally signed with them, now 6 months passed by i search my business (out of 12 categories they ask me to pick, so the customer can find me easily) my business still don't come up, i tried calling them and complained, why my name don't come up, they keep saying its only been four months, when you call them again after couple months, their answer is still the same, give a little time its only been 6 months, only thing they do quick is take the money out of my acct every first of the month.

their claim of they are the biggest, or largest is lot of BS. my advice save money, company is nothing but a scam, and ripping all of us.

Avoid Egumball! They falsely misrepresented themselves as google & guaranteed a front page on google plus to much to mention, all in a few days, for $300 for one month as a test to prove what they say they will do.

I gave credit card with unlegible, out of focus what I guess were terms & agreement. That did not happen, when after several times over the phone I cancelled, they sent me an email with a way I can link to them, read the contract. I found several items they did not disclose, things like, but not limited to, no guarantee placement on google...30 days to cancel, after reading I cancelled immediately.

Seeing they did next to nothing for me & disputed the credit card charges. The cc company had a 3 way conversation, they talked to egumball, I hardly talked, then my cc rep said "I've heard enough".

The cc company totally agreed with me & disputed charges. Then I got a bill for @$1,000 for a year! I tried to dispute & the cc company rep said you had 3 days to cancel & charged my cc over $1300!

Then an attorney for them has been harrassing me for more! That has been my experience so far