Egumball
Reviews and Complaints

Dear PISSED Consumer’s

Watch out for E Gumball as they MAKE PROMISES THAT NEVER HAPPEN!!!

In July 2014, I signed up with E Gumball to not only be located on Google maps listing but to be #1 on Google Maps listing within 60 days. They are also supposed to manage my GOOGLE PLACES PAGE, but nothing ever gets posted or managed.

Today is November 24, 2014, and Jemar Contracting, llc. does not even appear on the maps listing in Google for Philadelphia PA. I spoke with customer service of E GUMBALL 2 months ago to discuss this lack of action on their promise, and they promised to refund two months of service. ANOTHER PROMISE THAT WAS NOT DELIVERED!!!

As a business we are spending $299.00 per month for ZERO SERVICE AND / OR ACTIONS from E GUMBALL.

We are organically ranked #1 for Commercial Roofing Philadelphia PA, but E GUMBALL cannot get us placed on the maps listing of Google. For some reason they also have ZERO time to manage my Google Places page, Again AS PROMISED

I am *** for signing a contract with this company and I intend on helping every business not make the same *** MISTAKE that I made.

STAY AWAY FROM E GUMBALL!!!

If E GUMBALL Calls your organization, HANG UP THE PHONE!!!

I was approached to put my business online with egumball. Their salesman was claimed that my business would recieve more attention from online viewers with the website they would set up for my company.

The website SUCKED! It was a simple template with the company name and pictures we had provided them. As far as the search engine optimization, the site didn't go up much in rank until i had called them and they had to "reset" their network. And it happened repeatedly.

So we cancelled their sevice and they still want to be paid for the 3 months left in our customers' contract no matter how unsatisfied we are.

Now, we use another service that's 10 times better and we're even paying less. Go figure.

My uncle has started a company that is doing the same type of business so I decided not to use their services anymore.

Today March 2, 2015 I called egumball to cancel my service and told them to stop deducting money from my checking account ...

they told me that I could not do that over the phone and that I would have to do it in a email to their billing department and then their billing department sent me a automated email saying "someone from customer support would be in contact with me shortly."

Let's hope this transition goes smoothly or I will post agin if I am not happy with the outcome.

My company was solicited by an eGumBall sales associate seeking to sell the company a higher ranking on Google Local listing. This employee represented that eGumBall was an affiliate of Google and had the ability to increase the firm’s profile on its Google Local listing.

I believed that this would be good for busniess, and signed up with egumball. After months of "service" and an initial payment of $159.00, followed by monthly payments of $244.00, THERE WAS NO WORK DONE ON MY FILE.

If something similar has happened to you, please contact this email address so that we may share our stories: mistermcdonald798@***.com

eGumball promised that I would have a #1 ranking on google within 30 days in all the zip codes I registered with them. I was able to put in 15 zip codes for "FREE".

In my primary zip code I reached a rank of 3rd. In the other 14 zip codes, nothing. To make matters worse, I signed a 6 month contract. After 6 months I decided not to renew the service.

However my card got charged for another month. I tried to ontact them but got no answer. So I went to my bank and had the card nmber changed. Then I start getting calls and emails from them saying that I owe them money because they were unable to charge my card.

I finally was able to get through to someone and they stated that I need to cancel in writing and that it was in the fine print on the contract, and that I would be liable for all charges incurred prior to the cancel in writing. I sent off a letter right away. However, I refuse to PAY what the say I owe them. I had a 6 month contract, and ended up paying for 7 months.

They are not getting another dime out of me for their *** service. It has been several months since they sent me an invoice, so I am hoping they forgot, and it does not matter, because I will never pay them.

egumballs representative or sales woman ignored me when I told her I had a hearing loss (certified by Oregon's Department of Human Services....I said...I need to see this in writing because I cannot understand what you are saying...after 3 moths, I stopped payment on my credit card but they are saying that I agreed to their contract...They have not included me on over 50 websites...I guess they are too busy to respond to emails and phone calls...They are very scarry with very aggressive sales people and I will never try to work with them again...i HAVE LOST FAITH IN THEIR ABILITY TO HELP ME.

Egumball promised to put my business to the first page of Google. They promised to manages online marketing such as Google, Google+... After months I found out they put a somebodyelse video to my Google+.

I just open my business and I want to have someone to help me. Unlucky I've hired egumball, after 5 months they charged to my credit card, there Is Nothing appeared on Google, Not even second page.

Do not waste your time and money to this company. They are a big liars.

I want to get my money back. If someone know how, please let me know.

Don't waste your money. Have been paying 150+ for six months.

Still not appearing on any search engines. Egumball says that in order to see my business you must click on a map. REALLY? They claim to be with Google.

NOT! Bunch of crooks. In a town of 36000 six other shops appear and not mine. We have been in business for over 25 years and some of these places have been around for less than a year.

One is closed! What a joke.

Was skeptical about the service, but they convinced me that they were legit with high pressure tactics and non stop phone calls. Phone calls have stopped, but not the charges to my credit card.

I signed with the company 6 months ago for 1 year contract, company representative keep calling to sign with them and watch how my business will go up sharply. to boost my new business i finally signed with them, now 6 months passed by i search my business (out of 12 categories they ask me to pick, so the customer can find me easily) my business still don't come up, i tried calling them and complained, why my name don't come up, they keep saying its only been four months, when you call them again after couple months, their answer is still the same, give a little time its only been 6 months, only thing they do quick is take the money out of my acct every first of the month.

their claim of they are the biggest, or largest is lot of BS. my advice save money, company is nothing but a scam, and ripping all of us.

Avoid Egumball! They falsely misrepresented themselves as google & guaranteed a front page on google plus to much to mention, all in a few days, for $300 for one month as a test to prove what they say they will do.

I gave credit card with unlegible, out of focus what I guess were terms & agreement. That did not happen, when after several times over the phone I cancelled, they sent me an email with a way I can link to them, read the contract. I found several items they did not disclose, things like, but not limited to, no guarantee placement on google...30 days to cancel, after reading I cancelled immediately.

Seeing they did next to nothing for me & disputed the credit card charges. The cc company had a 3 way conversation, they talked to egumball, I hardly talked, then my cc rep said "I've heard enough".

The cc company totally agreed with me & disputed charges. Then I got a bill for @$1,000 for a year! I tried to dispute & the cc company rep said you had 3 days to cancel & charged my cc over $1300!

Then an attorney for them has been harrassing me for more! That has been my experience so far

Avoid EGUMBALL like the plague. Their sales reps make false claims and guarantees and after 9 months with this company with excuse after excuse, I finally cancelled their service and further payment obligations (According to the manager I was working with Sergio).

I filed a BBB complaint prior to cancellation, and after 3 months they responded to the complaint. The very next day after their response, I was contacted by Egumball claiming that I still owed for the 3 months remaining on the contract and that the account would be sent to collections. In the three months, I was never, called, emailed, mailed or otherwise contacted about any payments due then the day after a BBB response, I suddenly owe them money. I ask to speak to Sergio, the manager that had agreed to the cancellation but conveniently, he no longer works there.

This company sells on false promises and then stalls when ask to try to collect the full contract while trying to deliver the promised results. I had ask for a full refund of what I had paid and settled for no further billing, which they went back on.

Do not trust anything that anyone in this company has to say. If their lips are moving....it's false.

Dennis Sommers told me he would put me on GOOGLE not GOOGLE MAPS. Yes he did say he was with egumball. He also said he would put me on GOOGLE. He did not say GOOGLE MAPS. If he had side GOOGLE MAPS. I WOULD HAVE SAID NO. They have a web page up of my business will false information on it and will not correct it. I feel this company has misrepresented themselves just as they are trying to force me misrepresent my business.I am an in home day care. The web page they put up for my business is wrong. They have a long list of services that I do not provide. 8 out of 10 of the services are wrong. They have, (day care center on there twice). I am an in home daycare. Not a (day care center). They have (Child Care Agency) I am an in home daycare. Not a (Child Care Agency).They have (Learning Center). I am an in home daycare. I am not a (Learning Center). They have (Day Care Agency). I am an in home daycare not a (Day Care Agency). They have (Child Care Center on there twice). I am an in home Child Care not a (child care center). They have (Nanny Services on there twice). I am an in home daycare. I do not provide (Nanny Services).The services I provide are...Day Care, Child Care, State licensed Day Care, DHS accepted Day Care, Private Pay Child Care, before school care, after school care. This is the heart of my business.These are the key words I gave Dennis Sommers when he was asking me what I wanted him to put on Google. IF HE HAD SIAD NO WE CANT PUT THAT ON THERE. Google mandates proper categorization of its Google Places listings. We have to say the serviced that you provide are, day care center and that has to be on there twice, Child Care Agency, Learning Center, Day Care Agency, Child care center that has to be on there twice and Nanny Services also has to be ho there twice.IF HE WOULD HAVE TOLD ME ANY OF THIS I WOULD HAVE SAID NO.I talked to them and asked them to *** the services I do not provide. They said they could not *** any of the services I do not provide because they have to stay with Google compliant.I contacted Google and Google said they were not affiliated with egumball

(The fine print on the contract I signed says)I ("Client") hereby award eGumBall, Inc. ("Publisher") the "Right To Agency" to promote the above name advertising and keyword(s). (They promoted 2 of the 7 key words I gave them)Performance Guarantee: If publisher does not activate service within the first thirty (30) days of this agreement, client may opt out of this agreement without penalty and receive a 100% refund(Service was activated. However it is a big misrepresentation of my business and they refuse to correct it) It just can’t be legal for a company to force you to misrepresent your company.

I received a high pressure sales call from Egumballs they promised me that I would be on the first page of google. They lied to me, charged my credit card after I had canceled.

Turned it into a collection agency. This company does care about its customer, all they want is your money. This company is dishonest and the workers are very rude. I would never recommend this so called company to anyone ever

They should be reported and investigated.

They have no honor and integrity

This company is a Rip Off scam stay away. I am very upset about this so called company