Egumball
Reviews and Complaints
eGumball is such a great company!
eGumball is always so responsive and helping. Jeanie especially is so thoughtful and helped lead me through the process.
I learned that it takes time before certain work makes it somewhere. Since I have been working with you all I have come to trust you and I appreciate how you all have been so helpful.
Fran - Raphine, VA
I have so much business now!
Sam is a valued member of the eGumball team. He is pretty amazing!
He took care of me and made me feel a whole lot better! Y'all are doing a fine job bringing in business during my winter and summer season. My hot tubs division is kick'in butt and you guys helped me make that happen! I am so impressed with the web page and I appreciate what y'all are doing.
I definitely recommend eGumball!
It really works!
Ron - Fayetteville, NC
Aleyce is FANTASTIC
Wow Aleyce is fantastic. I love that she answered the phone every time I called which is so important to me.
She is so intelligent and knows exactly what she is doing through our unique difficult situation online.
Her work has been fantastic and I also like that she was able to explain everything she fixed.
Joanne - Palm Beach Gardens, FL
Aarionna is the best!
Aarionna is such a great customer service representative. I called in with so many questions about my business relocating and she resolved everything.
She cleared it all up for me in no time and it was the best service! Thank you Aarionna
Brad - O'Fallon, MO
Mary is so helpful
Mary was wonderful today! I had multiple listings that I have been trying to fix online and she corrected it all for me in just one phone call.
I am happy she helped me and got me activated.
Good job!
Shannon - Covington, GA
Solid Team!
Everyone at eGumball is very well trained and articulate. I was particularly impressed with Ashley as she explained everything very clearly and with patience!
She was beyond helpful!
Enid - Weston, FL
Thank you eGumball team
I am a busy business owner and I really like that eGumball's team is persistent. I may not be able to respond at times but the team makes it possible for later contact.
I finally learned how to navigate through the site eGumball made for me. Thank you Jeanie for being very helpful
Sharie - Rocky River, OH
Pleased with eGumball
I've been pleased with the interest and support of eGumball in setting up a program to help me promote my music and photography. Jay has been most helpful in listening and understanding my situation as a small company with limited funds.
I feel we are on the right track now and I'm looking forward to working with you.
Danielle has also been very helpful and patient as we talked about the overall possibilities.
Dianne - Arbor, MI
Best Internet Marketing Company I Have Ever Worked With
I have been working with internet marketing companies for the last 15 years and eGumball is the only company that has actually serviced my account. eGumball provides tons of service and more than I ever received in 15 years!
I am so excited about this company and the people that I have talked to! Everyone is fantastic and has explained everything to me. I will definitely recommend eGumball to all my business owner friends. Aarionna is so wonderful and such a great listener.
She explained how things work and wanted to make sure you understand everything and I mean everything. I love that eGumball answers their phone every time I call and if I leave a message I will always get a call back within the next 15 minutes. It’s a great company!
Great service and team!
Ken - Fredericksburg, Va
Best service
You know I have been in business for 27 years and this was probably the most informative patient and just really nice business experience that I have ever had! Everything that Ashley told me today I never knew before.
I learned so much about everything I have access to and how it all works. Ashley even created an icon where my customers can click on it and it takes my customers to leave me a review.
Best customer service experience I have ever had!
Richard - Chico, CA
Zurich, Zurich
Stressful sales pitch
I received a call to update the Google Maps address for my business. Supposedly, Google has something wrong listed and that's why they called me.
However, I get many of these calls, and usually these wind up with an transfer to a sales person who wants to talk about advertising/SEO or similar service. This was the case here as well. After being transferred to eGumball's sales agent, I was surprised and frustrated that he wouldn't let me talk. Every time I tried to tell him about my past experiences with other products/companies and what I wanted going forward, he talked over me.
Even when I was trying to tell him his products sounded great, the pricing was competitive and that I was interested... he talked over me and didn't really hear a word I said. I asked him nicely to stop doing so and to let me talk. 'Who do you think you are', he asked.
'A potential valued customer', I replied. He didn't seem to think that should mean much. Very disappointing. I was seriously interested in being a customer but don't think I want to do business with this company anymore.
They may actually be a terrific company, but one bad sales guy pissed me off so much I wrote this review!
Pineville, North Carolina
Egumball Seo Service Review from Pineville, North Carolina
I was contacted and offered help placing my business on better search engine results. I was promised 1st page placement.
After paying for my services they said they would hanble everything. After months with no contact my business still wasn't placing any better on search engine results and that was my primary concern. After numerous attempts to contact someone that could answer my questions and getting the run around of transferring me to different people and voicemail of people that never returned my call or gave me any answers to what I was paying for and why my placement wasn't any better. I finally gave up and decided to just let my contract run out and not renew with them.
I was having other business that do the same services as eGumball contact me and ask why I wasn't placing better on search results if I was using a company that prides themselves in delivering this service.
To this day it never got any better. I had the contact me recently and ask if I would renew and I told them what I thought of their service and that it would never happen again.
THESE PEOPLE ARE LIARS
DON'T believe a word of it..DO NOT WASTE YOUR TIME AND MONEY. I sent proof of my emails to this company.
They can see proof that nothing was done from my account. YOU KNOW WHAT...GO TO YEXT.COM THEY WILL DO MORE FOR YOUR BUSINESS THEN EGUMBALL EVER WILL. THIS IS A FRAUDULENT COMPANY. PEOPLE ARE NOT COMPLAINING ABOUT THEM FOR NOW REASON...THIS COMPANY WILL GET YOUR CREDIT CARD INFORMATION THEN MAKE IT DIFFICULT TO CANCEL THE ACCOUNT.
ANY GREAT COMPANY DOES NOT DO THAT. IF YOU CALL TO HAVE SOMETHING REMOVED THEY JUST REMOVE IT. THEY DON'T HAVE YOU RUNNING THROUGH HOOPS.. I WORK HARD FOR MY MONEY AND WHEN I SPEND IT I NEED THE SERVICE TO WORK.
ONLY COMPANIES THAT KNOW THEY ARE DOING WRONG BY PEOPLE DO THINGS LIKE THAT. TRUST ME
- Promises
- Sales pitch
- Drafting money out of your account
- Locks you into a service that they know they are not providing
- No results
Full refund
Good work
Braulio was great help today! He detected 3 separate Google listings that I have never seen before. I am only supposed to have one local listing so Braulio was going to take care of that for me. I learned great things and set up my keywords!
Denton - San Luis, Ca
Customer service is great
Lynne explained how the whole system works. It was great to learn that there was a lot of inconsistent information about my business online that made my online marketing perform differently in the maps. Thanks Lynne for great customer service
Ron - Miami, FL
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Pursuant to Pissed Consumer subpoena policy: Please take notice that eGumball, Inc. (“eGumball”) has initiated an action in the Superior Court of California, County of Orange, case number 30-2015-****3142-CU-DF-CJC, due to allegedly false statements posted on Pissed Consumer and other websites regarding eGumball.
eGumball has served a subpoena on Opinion Corp., the company that owns and operates this website, for information pertaining to the author of this review. The subpoena was domesticated in Nevada, Opinion Corp.’s state of incorporation, in the District Court of Clark County, State of Nevada, Case Number A-15-72****-C.
You may have a right to file and serve a response to the subpoena anonymously. If you intend to file and serve a response, please do so, or notify us of your intent to do so, on or before December 15, 2015, by emailing Lanza & Smith’s attorneys at info@***.com, or by facsimile to (949) 221-****.